Privacy Policy

At Mojo Gift, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our luxury experience platform.

By using our service, you agree to the collection and use of information in accordance with this policy. We will not use or share your information with anyone except as described in this Privacy Policy.

We collect information you provide directly and information generated as you use the platform.

Personal information

• Name and contact information
• Email address and username
• Payment and billing information
• Date of birth and preferences
• Profile photos and personal details

Usage information

• Device information and identifiers
• Log data and IP addresses
• Cookies and tracking technologies
• Experience preferences and history
• Memory journal entries and media

Memory Journal data. Our Memory Journal feature lets you create personal records of your experiences, including written reflections, photos and videos, location data and timestamps, emotional responses and ratings, and your tags and categorisation preferences.

We use the information we collect to provide and improve our platform:

• Service delivery — process purchases, deliver gift cards, and coordinate experience bookings.
• Personalisation — tailor experience recommendations and platform features to your preferences.
• Communication — send important updates, confirmations, and marketing communications.
• Analytics — analyse usage patterns to improve the platform and develop new features.
• Security — protect against fraud and abuse, and maintain platform integrity.
• Legal compliance — meet legal obligations and respond to legitimate requests.

We do not sell, trade, or rent your personal information. We may share it only in the following circumstances:

• Service providers — trusted third parties that help us operate the platform (payment processors, hosting, analytics).
• Experience partners — providers who fulfil your bookings and deliver the experiences you choose.
• Legal requirements — when required by law, court order, or to protect our rights and the safety of our users.
• Business transfers — in connection with a merger, sale of assets, or acquisition of our business.

We implement industry-standard security measures to protect your personal information, including SSL/TLS encryption in transit, encrypted storage of sensitive data, regular security audits and monitoring, access controls and authentication, secure payment-processing compliance, and regular backups and recovery procedures.

Note: while we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

You have several rights regarding your personal information: access a copy of your data, request rectification of inaccurate data, request erasure, request portability of your data, request restriction of processing, and object to certain processing.

To exercise any of these rights, contact us at privacy@mojo-gift.com. We will respond within 30 days.

We use cookies and similar technologies to improve your experience, analyse usage, and provide personalised content. You can control cookie preferences through your browser settings. We use essential cookies for functionality, analytics cookies for insights, and marketing cookies for personalisation.

We retain your personal information only as long as necessary for the purposes in this policy or as required by law. Active accounts are retained for the duration of service; closed accounts are typically retained for 7 years; marketing data is retained until you unsubscribe.

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this policy and applicable data-protection laws.

We may update this Privacy Policy periodically. We will notify you of material changes by posting the new policy on this page and updating the “Last updated” date. Continued use of the service constitutes acceptance of the updated policy.